سياسة الخصوصية
✅ Privacy Policy – Al Shaheen Sports
At Al Shaheen Sports, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or make a purchase.
1. Information We Collect
We collect the following types of information to process orders and provide a better shopping experience:
A. Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
B. Payment Information
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Payment details (processed securely through trusted payment gateways; we do not store full card information)
C. Device & Browsing Information
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IP address
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Browser type
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Pages viewed
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Time spent on the website
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Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate order updates, shipping information, and support
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Improve our website and shopping experience
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Send promotional offers (only if you opt in)
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Prevent fraud and maintain security
3. Sharing Your Information
We do not sell or trade your personal information.
We may share your data only with:
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Payment processors (to securely process payments)
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Shipping partners (to deliver your order)
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IT and analytics service providers (to improve website performance)
These partners are required to protect your data and use it only for the purpose of providing services to Al Shaheen Sports.
4. Data Protection & Security
We take all reasonable measures to protect your data, including:
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Encrypted payment processing
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Secure servers
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Restricted access within our company
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Regular monitoring for security issues
However, no online transmission is 100% secure. By using our service, you acknowledge this risk.
5. Cookies
We use cookies and similar technologies to:
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Improve website performance
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Understand customer preferences
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Store items in your cart
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Provide personalized recommendations
You can disable cookies in your browser, but some features may not work properly.
6. Your Rights
Depending on your region, you may have the right to:
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Access the personal information we hold
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Request correction of inaccurate data
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Request deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, contact us at:
📧 alshaheensports.contact@gmail.com
7. Data Retention
We retain your information only as long as necessary to:
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Complete your orders
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Provide customer support
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Meet legal and accounting requirements
8. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of external sites.
9. Children’s Privacy
We do not knowingly collect data from children under 13.
If you believe we have collected such information, please contact us to remove it.
10. Contact Us
If you have questions about this Privacy Policy, you can reach us at:
📧 Email: alshaheensports.contact@gmail.com
📞 Phone/WhatsApp: +966 53 457 2399
📍 Location: Riyadh, Saudi Arabia – Malaz
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.